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Terms & Conditions

Last updated: February 20, 2026

These Terms & Conditions ("Terms") govern your purchase through a draft order link provided by the M-Sport group of companies ("we", "us", "our"). By placing an order, you agree to these Terms.

1. Who We Are

The M-Sport group is a sports equipment procurement and distribution business. Your contracting partner depends on your market:

  • Croatia — Field SIM sport d.o.o., Korzo 11, 51000 Rijeka (OIB: 63676784627)
  • Slovenia — IBS TRADE d.o.o., Na zelenici 4, 3000 Celje (VAT: SI19872682)
  • Cyprus — M-Sport Equipment Ltd, Eleftherias 77, Shop No. 1, 7102 Aradippou (VAT: CY10442302Y)

Our contact email is info@m-sportsolutions.com.

2. Order Formation

A draft order link is an invitation to purchase. An order is formed when you complete payment or confirm a non-prepaid payment method (bank transfer, cash on delivery). We reserve the right to cancel orders if we cannot fulfill them, in which case any payment will be refunded in full.

3. Pricing & Payment

All prices shown are in the currency stated on your order and include applicable taxes unless stated otherwise. Payment methods available depend on the seller's configuration and may include credit/debit card (via Stripe), bank transfer, or cash on delivery.

4. Delivery

Delivery timeframes are estimates and may vary due to carrier or logistics delays. Some items may be marked as "on request" and may take approximately 10 business days. We will notify you of any significant delays.

5. Returns & Refunds

You have the right to withdraw from your purchase within 14 days of receiving the goods, in accordance with EU consumer protection law (Directive 2011/83/EU). Items must be returned unused, in their original packaging. Refunds will be processed to the original payment method within 14 days of receiving the returned goods. To initiate a return or cancellation, contact us at returns@m-sportsolutions.com.

6. Data Processing

We process your personal data (name, email, phone, shipping address) to fulfill your order. For full details, see our Privacy Policy.

7. Liability

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law. Our total liability for any claim arising from an order shall not exceed the amount paid for that order.

8. Governing Law

These Terms are governed by the laws of Cyprus. If you are a consumer in the EU, you also benefit from mandatory consumer protections under the laws of your country of residence.

9. Contact

Questions about these Terms? Contact us at info@m-sportsolutions.com.